At the last minute we didn’t feel like the builder lender was trustworthy and we were right. We saved so much money by going with VU and they executed everything quickly. I was able to get great estimates and solutions whenever an issue or question rose up. Glad we came back to this team who helped us got our first home and now our second! Thank you VU!
The team made everything overall run smoothly.
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
Veterans United staff were courteous and prompt. The overall experience was well organized and went smoothly. This is not our first home purchase, and our previous experiences were similar in terms of the actual process; however, where Veteran’s united made the difference was the attitude and kindness of the team. Jerry and Kaylyn made the difference, they made the experience easy.I was impressed with their customer portal too. It was very intuitive.
My family would like to thank everyone who had a hand in making our dream home come true. This has been a very emotional ride but we all made it happen and the gratitude can not be explained in words how happy we are. A very sincere thank you from our family to all of yours!
After such a horrific and traumatic experience last year trying to buy a home, this was a tremendous source of relief! This has restored our faith in the home buying process for first time home buyers! I really appreciate this experience!
This has been a roller coaster! I am so thankful for everyone that helped make a dream come true!
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
Veterans United made my home buying experience very easy and stress free. They were always available to answer questions and very responsive! Would highly recommend their services!
Veterans United, led by the fantastic team of Jake and Zane, along with my rockstar realtor Anthony, exceeded all my expectations in helping me secure my dream home. Their dedication, expertise, and genuine care for veterans shone through every step of the process. With their unwavering support and guidance, I felt empowered and confident in navigating the complexities of obtaining a home loan. Jake, Zane, and Anthony truly went above and beyond to ensure that I found the perfect place to call my own. I am incredibly grateful for their hard work and would highly recommend Veterans United to any veteran looking to embark on the path to homeownership with a team that truly cares.
Great company and outstanding team! Unbelievably supportive and answered any/all questions I had along the way, made my life substantially easier as I navigated the home buying process!
This is my 4th lender and this experience has been the worse. As a military lender I would expect VU to be a lot more on top of things and professional. The whole process was chaos and very stressful. A lot was done wrong and I was told “sorry” more than 6 times. They also told me congratulations 3 times for final closing but needed more documents or needed me to resend something. Once everything was finally done with and closed then 2 weeks later kept receiving letters from another lender stating they are now my lender. I ignored it since there is so much scamming going on then almost a month later I called them I received a call from them (PENNYMAC) stating they’re now my lender. I didn’t get a call from VU almost a month after the transition since I wanted to see how long it would take for them to let me know. Once I got that call it wasn’t to tell me about the switch but to send the first payment. The chaos continues but what I’ve already experienced from PENNYMAC already is that won’t happen. Best service I got out of VU was the gift they give when closed
Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.
Veterans United was fast, efficient, and professional service. They are the best.
I was very satisfied with every aspect of the loan process.
